Withdraw from a contract

Use this form to exercise your right of withdrawal from a Serge subscription. You do not need to give a reason. We record when your declaration arrives; we assess any refund according to your applicable rights. Swiss online purchases — Swiss law does not provide a general change-of-mind withdrawal period for an online subscription. We do not offer an additional voluntary cooling-off guarantee. Your right to stop renewal and any applicable mandatory remedies remain unaffected. The public declaration form can be used to submit a claim for review; its availability does not itself create a refund entitlement.

You can submit without logging in. Have your contract, invoice or account reference ready. We may need to verify identity before changing an account or issuing a refund.

Ending Serge does not stop advertising campaigns or spend at OpenAI. Manage those separately in your advertising account.

You may also send a clear declaration by email or post: support@serge.ai · Superstellar LLC, Baarerstrasse 52, 6300 Zug, Switzerland.